Oncourse Home Solutions has been ranked #1 in Naperville, Illinois, by BusinessRate, recognizing the company's commitment to customer satisfaction and dependable home protection services. The ranking is based on customer reviews and performance, highlighting our dedication to helping homeowners manage unexpected repair costs with affordable, reliable protection plans.
NAPERVILLE, Ill.--Oncourse Home Solutions--a leading provider of home warranty and protection plans, is proud to announce its #1 ranking in Naperville, Illinois, by BusinessRate, a business ranking platform that evaluates companies based on customer reviews, satisfaction, and overall performance.
The recognition highlights Oncourse Home Solutions' commitment to providing reliable home protection solutions and delivering positive customer experiences.
How BusinessRate Determines Its Rankings
Unlike traditional rankings based solely on average star ratings, BusinessRate uses a proprietary Benchmark Score to evaluate businesses against others in the same industry and geographic area. The scoring methodology analyzes publicly available Google review data across three key measures: Endurance, which evaluates historical customer reviews and long-term performance; Momentum, which measures recent customer feedback and trends over the past 90 days; and Review Quality, which assesses the quality of customer feedback. These factors contribute to an overall Benchmark Score ranging from 0 to 300, providing a consistent, data-driven comparison of businesses. BusinessRate also states that companies cannot pay to improve their rankings, ensuring results are based on customer feedback rather than paid placement.
A Continued Commitment to Customer Satisfaction
Founded in 1992, Oncourse Home Solutions has more than 30 years of experience helping homeowners protect their homes from unexpected repair expenses. Headquartered in Naperville, Illinois, the company serves more than 2 million customers across 48 states through its family of brands, including American Water Resources. Oncourse partners with utilities and municipalities nationwide to offer home protection plans covering essential systems such as water and sewer lines, plumbing, heating, cooling, and appliances.
With a 96% customer satisfaction rate, 24/7 customer support, and a one-year guarantee on covered repairs, Oncourse is committed to providing dependable service and peace of mind. Its #1 BusinessRate ranking in Naperville further recognizes the company's performance based on publicly available customer reviews.
About Oncourse Home Solutions
Oncourse Home Solutions is a leading provider of home protection plans, helping homeowners prepare for unexpected repair costs associated with essential home systems and appliances. Through its family of brands and partnerships with utilities and municipalities, Oncourse provides affordable protection solutions and access to a nationwide network of qualified service professionals.
For more information on Oncourse Home Solutions, its home warranty services, and career opportunities, visit www.oncourse.com/about-us.
Source: BusinessRate — Business Rankings and Benchmark Score Methodology