Oncourse Home Solutions is one of the nation's leading providers of optional protection programs. Oncourse's programs provide peace of mind for customers by helping protect them from the costs associated with unexpected repairs. Oncourse Home Solutions is a d/b/a of American Water Resources, LLC. When you enroll with Oncourse Home Solutions, you may also see the name American Water Resources in some of our communications. It's all one team, working together to protect your home.

It's a program that provides peace of mind from unexpected exposed interior gas line repairs and is economical to fit within your budget. The program provides protection for repairs of leaks in the exposed interior natural gas pipes running through your house as well as the flexible connectors and shut off valves at each gas appliance due to normal wear or defects in workmanship or materials. There are absolutely no service fees, and no 30-day waiting period! As always, OHS will only dispatch pre-qualified licensed and insured contractors to complete your interior gas line repairs. This will ensure quality service and workmanship and allows you to avoid the hassle of finding a qualified contractor on your own.

Over time, normal wear and tear or defects in workmanship and/or materials may cause leaks to the natural gas lines that run to your appliances. The utility company can turn off the gas lines, but you will still be responsible for making repairs to the lines. Repairing these natural gas lines can be complicated and expensive to fix, often requiring the attention of a local, qualified contractor after the utility has turned off the gas.

Select the plan and follow the simple enrollment form, or you can call us at 1-800-373-1100

You can sign up and pay monthly or annually with convenient options like checking or bank accounts (ACH), or credit cards (VISA and MasterCard). ACH is our preferred payment method because it is the most likely to help you maintain your coverage by reducing the likelihood of cancelation due to a failed payment attempt.

Your coverage becomes effective immediately after Oncourse processes your enrollment.

You can find detailed information outlined in the Terms & Conditions above under the What is covered tab on this page.

If you decide you no longer want to maintain your protection with us, you can cancel either by phone or online chat.

By phone: This is typically the easiest and fastest way to cancel your program(s). You can call 1-800-373-1100 any time, day or night, and select the option to cancel your protection. When you are connected to one of our agents, tell them that you wish to cancel your protection. The agent will ask you some questions to verify your account information and will be able to assist you with the cancellation.

Online chat: To initiate an online chat with one of our agents, click on the Chat prompt on the right edge of one of our website pages. Select "Billing Question" as the nature of your inquiry and click Submit, then let the agent know you would like to cancel your coverage. (Or, if prompted, please enter your name and "Cancel coverage" as the reason for your chat.) The agent will assist you from there.

Typically, standard homeowners' insurance policies do not cover these repairs to your home.

After your protection cancellation request is processed, the cancellation will take effect at the end of your current monthly Oncourse Home Solutions billing cycle. Until that date, your protection will remain active and you will be eligible to make a claim if needed.