You depend on your home’s water heater for showers, dishwashing, cleaning, laundry, and more. Access to hot water is crucial for your daily life. Unfortunately, water heaters can fail unexpectedly, regardless of their age or brand.
If you’re enrolled in our Water Heater Repair Plan, getting help is easy. Just call our customer care line anytime, day or night, and we’ll connect you with a local, experienced, pre-qualified service provider. Whether your water heater is gas, electric, or oil-fueled—traditional or tankless—we’ll help you get it fixed with just one phone call.
Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

You depend on your home’s water heater for showers, dishwashing, cleaning, laundry, and more. Access to hot water is crucial for your daily life. Unfortunately, water heaters can fail unexpectedly, regardless of their age or brand.
If you’re enrolled in our Water Heater Repair Plan, getting help is easy. Just call our customer care line anytime, day or night, and we’ll connect you with a local, experienced, pre-qualified service provider. Whether your water heater is gas, electric, or oil-fueled—traditional or tankless—we’ll help you get it fixed with just one phone call.
Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

Leave immediately if you smell gas in your home. Do not operate anything that could cause a spark — including lights, cell phones, flashlights and appliances. Get to a safe location outside your home and then call 911 and your local gas utility. Wait for a crew to check on the source of the odor and make the area safe before returning.