You depend on your home’s water heater for showers, dishwashing, cleaning, laundry, and more. Access to hot water is crucial for your daily life. Unfortunately, water heaters can fail unexpectedly, regardless of their age or brand.
If you’re enrolled in our Water Heater Repair Plan, getting help is easy. Just call our customer care line anytime, day or night, and we’ll connect you with a local, experienced, pre-qualified service provider. Whether your water heater is gas, electric, or oil-fueled—traditional or tankless—we’ll help you get it fixed with just one phone call.
Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

You depend on your home’s water heater for showers, dishwashing, cleaning, laundry, and more. Access to hot water is crucial for your daily life. Unfortunately, water heaters can fail unexpectedly, regardless of their age or brand.
If you’re enrolled in our Water Heater Repair Plan, getting help is easy. Just call our customer care line anytime, day or night, and we’ll connect you with a local, experienced, pre-qualified service provider. Whether your water heater is gas, electric, or oil-fueled—traditional or tankless—we’ll help you get it fixed with just one phone call.
Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

NIPSCO Service Partners™* provides homeowners with peace of mind through our home protection plans. Our coverage includes repairs often excluded from standard homeowners insurance, offering a range of plans designed to help manage unexpected expenses related to repairs, maintenance, and improvements. Additionally, we've partnered with Consumer Priority Service (CPS) to offer the Complete Electronics Protection Plan, ensuring your valuable devices are well-protected.