You depend on your home’s water heater for showers, dishwashing, cleaning, laundry, and more. Access to hot water is crucial for your daily life. Unfortunately, water heaters can fail unexpectedly, regardless of their age or brand.
If you’re enrolled in our Water Heater Repair Plan, getting help is easy. Just call our customer care line anytime, day or night, and we’ll connect you with a local, experienced, pre-qualified service provider. Whether your water heater is gas, electric, or oil-fueled—traditional or tankless—we’ll help you get it fixed with just one phone call.
Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.
You depend on your home’s water heater for showers, dishwashing, cleaning, laundry, and more. Access to hot water is crucial for your daily life. Unfortunately, water heaters can fail unexpectedly, regardless of their age or brand.
If you’re enrolled in our Water Heater Repair Plan, getting help is easy. Just call our customer care line anytime, day or night, and we’ll connect you with a local, experienced, pre-qualified service provider. Whether your water heater is gas, electric, or oil-fueled—traditional or tankless—we’ll help you get it fixed with just one phone call.
Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.
Columbia Service Partners™* offers optional repair and maintenance plans to homeowners. These plans are administered by Oncourse Home Solutions, one of the nation's leading providers of optional protection programs. The plans provide piece of mind for customers by helping protect them from the costs associated with unexpected repairs. Columbia Service Partners™* is not affiliated with Columbia Gas®.
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