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*Columbia Service Partners™ is not an affiliate of Columbia Gas®. Columbia Service Partners optional repair and maintenance plans are not regulated utility services. Columbia Service Partners plans are not provided or guaranteed by the utility, Columbia Gas. Your participation in, and your payments for, these optional service plans do not affect your utility service. Columbia Service Partners plans are administered by Oncourse Home Solutions, a d/b/a of Pivotal Home Solutions, LLC.


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Outside Sewer and Water Line Protection

$5.99per month
Outside Sewer and Water Line Protection
Water & Sewer
View coverage details in ourTerms & Conditions

Outside Sewer and Water Line Protection

Water Service Line Coverage
Sewer Service Line Coverage
$5.99per month
Terms & Conditions
What's Covered?
Sewer service line clogs and blockages
Leaking water service line
Equipment
Backfilling Holes
Burst water service line
Permits
Excavating
Landscape restoration reimbursement
Why This PlanFAQsCustomer ReviewsRelated Guides

Why this plan?

The water and sewer service lines outside your home can be challenging to repair, especially since they’re buried underground. If a problem arises, you could face water service disruptions or damage to your floors and walls from backups in your sinks and toilets. Repairing a leaking or broken water line, or a clogged or broken sewer line, can lead to expenses in the hundreds or even thousands of dollars.

Our Outside Sewer and Water Line Protection Plan is designed to assist you in such situations. It covers both labor and costs associated with repairs, with no deductibles or trip charges to worry about.

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FAQs

Columbia Service Partners™* brings homeowners peace of mind with our home protection plans. Our plans cover repairs typically excluded by standard homeowners insurance, so you’re safeguarded against unexpected expenses. Supported by a network of experienced service providers, we offer on-demand services for repairs, maintenance, and home improvements, ensuring you have the help you need when you need it most.

Our service offers an economical way to protect your home’s essential outside sewer and water service lines. The sewer service line carries wastewater to the utility main, while the water service line brings water from the main to your home. Both lines can face issues like blockages from tree roots or leaks from corrosion and wear. For a complete list of covered repairs, please refer to our Customer Agreement.

Standard homeowners insurance often excludes coverage for your home's service lines, leaving you responsible for their maintenance and repairs. By enrolling in the Outside Sewer and Water Line Protection Plan, you can gain extra protection and peace of mind.

You rely on fresh water for drinking, cooking, and bathing, but leaks in your outside water service line due to corrosion or wear can lead to costly repairs. Similarly, if your sewer service line fails, it can disrupt drainage in your home and result in expensive repairs. With the Outside Sewer and Water Line Protection Plan, you can easily start the repair process by contacting Columbia Service Partners™*. We will manage the repair process and cover unexpected costs, providing both protection for your home and peace of mind.

We collaborate with local, insured, independent contractors to handle your repairs, and we guarantee the quality of all the work we provide. Exceptional repairs and service are our top priorities. If you have any questions, feel free to reach out to us!

With the Outside Sewer and Water Line Protection Plan, you have coverage to repair or replacement of broken or leaking water service lines, and also to repair, replace, or clear clogs, blockages and breaks in your home’s outside sewer line or septic line. We also cover related repairs to a public sidewalk, driveway or road opening that be needed for covered work. It also includes reimbursement for landscaping restoration if needed, subject to limitations and exclusions in the Customer Agreement.

Coverage starts 30 days after your enrollment is processed. You can find the details in the welcome packet sent to you following your enrollment.

Outside Water Line - Annual Limit: up to $6,000 for Repair Coverage for parts and labor, and up to an additional $4,000 for material and labor for public street cutting and repair and a reimbursement of up to an additional $1,000 per annual term is reimbursable for landscape restoration for raking and seeding.

Outside Sewer Line - Annual Limit: up to $6,000 for Repair Coverage for parts and labor and up to an additional $4,000 for material and labor for public street cutting and repair and a reimbursement of up to an additional $1,000 per annual term is reimbursable for landscape restoration for raking and seeding.

Customer Reviews

Very professional and friendly! Great experience!

Maria B.

[The tech] went above and beyond with my service call! He was very thorough and didn't stop until the gas leak was found and repaired!

Janie B.

Excellent. I would highly recommend.

Martha V.

Friendly and very knowledgeable.

Jennifer E.

They were great.Professional and friendly - did a great job.

Elizabeth S.